Refund Policy - GeoBrush COM

Last updated: August 25, 2004

GeoBrush believes strongly that no customer should have to buy software in order to find out how well it works. Software purchases should be based on thorough evaluation of the most current, fully functional technology. Users should be able to test main features of a software package for functionality and compatibility. GeoBrush software can be evaluated with no limitations in main capabilities.

All GeoBrush products are offered under a 30-day evaluation license. In evaluation mode, main software functionality is available. GeoBrush software should not be used beyond the expiration of the evaluation license. Individuals or organizations wishing to extend their evaluation license beyond the stated period can contact to request permission and receive instructions.

For above reasons, products purchased that are downloadable are NOT refundable, but licensed copies that do not contain source code may be exchanged within 30 days from date of purchase. The product to be exchanged may only be exchanged for another downloadable software product sold by GeoBrush. However, before any new software will be made available, the customer must return to GeoBrush, a "Refund Claim Form". The "Return Claim Form" will be provided to the customer after the customer informs GeoBrush that they need such form. To obtain an exchange, you must notify GeoBrush, within 30 days of your original purchase date, that you desire to exchange the product purchased. The "Refund Claim Form" provided to you must be returned to GeoBrush by regular mail only (no e-mail), within 10 days, in order to obtain the exchange. Any additional costs for this exchange will be covered by the customer. GeoBrush reserves right to deny software exchange. Source-code versions of GeoBrush products can not be exchanged for other products.

In order to obtain a refund or exchange, you must provide your correct e-mail address and/or mailing address to GeoBrush. We will not be liable for any claims of non-receipt of merchandise, and/or non-receipt of a "Refund Claim Form" that was a result of an incorrect email address and/or mailing address provided by you to GeoBrush The customer is responsible for providing a correct/working e-mail address.

Fraudulent Credit Card Charges or Fraudulent Claims - All requests to negate charges are investigated by our technical department and legal department. If you make a fraudulent claim of unauthorized card usage, we will report this to the credit card services. This report may result in cancellation of your card services, put negative information on your credit report, and create possible criminal charges that may be filed against you.

THERE ARE ABSOLUTELY NO CANCELLATIONS OF ONLINE ORDERS THAT HAVE BEEN PROGRAMMED FOR IMMEDIATE DOWNLOAD ACCESS. NOR WILL WE ACCEPT CLAIMS OF MISSING THE IMMEDIATE ONLINE LINKS THAT WERE PROVIDED TO YOU TO DOWNLOAD YOUR ORDER. THERE ARE NO EXCEPTIONS TO THIS CANCELLATION POLICY.

Contacting Company:

You may contact GeoBrush for customer support or service, or if you have trouble downloading any of our products, by using our feedback form or by telephoning us at +385 91 5002 980 CEST Monday - Friday. Or by postal mail to GeoBrush, , .

GeoBrush reserves the right to modify this Refund Policy at its discretion, or against any customer it believes is abusing this policy. Any such revision or change will be binding and effective immediately after posting of the revised Refund Policy on GeoBrush's Web sites. You agree to periodically review our Web sites, including the current version of our Refund Policy. Our refund policy is made available on our Web sites. It is your obligation to review our refund policy for any such revisions.